Cancellation policies

We understand that sometimes you may need to cancel or reschedule your massage appointment. However, please note that as a small business time is valuable, and we have reserved that time specifically for you. To ensure fairness to our therapists and other clients, we have a cancellation policy in place.  • Cancellation Policy: If you need to cancel or reschedule your massage appointment, we require at least 24 hours' notice. If you cancel or reschedule less than 24 hours before your appointment time, we reserve the right to charge you 50% of the total cost of your session.  • Late Arrival: If you arrive late for your appointment, your session may need to be shortened to accommodate the next scheduled appointment. In this case, you will be charged the full cost of the scheduled session.  • No-Show: If you do not show up for your appointment without providing any notice, you will be charged the full cost of your scheduled session.  • Emergency Situations: We understand that emergencies can happen, and we will do our best to accommodate your situation. Please contact us as soon as possible if you have an emergency situation that requires you to cancel or reschedule your appointment.  • Refunds: Refunds will not be issued for any missed appointments or late cancellations.  We appreciate your understanding and cooperation in adhering to our cancellation policy. If you have any questions or concerns, please do not hesitate to contact us.